Shipping policy

Shipping Policy

Last updated: 21 September 2026

Thank you for shopping with Zytu. This policy explains how we ship your orders.

Where we ship
We currently deliver to addresses in the United States only.

Shipping cost
Shipping is free on all orders. There are no hidden delivery charges at checkout.

Order processing
Orders are processed within 0–1 business days (Monday to Friday, excluding public holidays). Orders placed before 2:00 PM (Mountain Time) on a business day are usually dispatched the same or the next business day. Orders placed after the cut-off time, at weekends, or on public holidays are processed on the next business day.

Delivery time
Delivery takes 4–6 business days after dispatch. Delivery times are estimates and start from the moment your order is dispatched, not the moment it is placed.

Tracking
When your order ships, you will receive a confirmation email with a tracking number so you can follow your parcel.

Delivery address
Please make sure your shipping address is correct and complete at checkout. We cannot be responsible for orders delivered to an incorrect address provided by the customer. If you need to change your address, contact us as soon as possible, before your order is dispatched.

Delays
Delays can occasionally happen because of carrier issues, weather, or busy periods. If your order has not arrived within 10 business days of dispatch, please contact us and we will investigate with the carrier.

Damaged or lost parcels
If your parcel arrives damaged or does not arrive, contact us within 7 days of the delivery date (or expected delivery date) with your order number and, where relevant, photos of the damage. We will arrange a replacement or refund.

Returns
For information about returns and refunds, please see our Refund Policy. We offer a 30-day return window.

Contact us
Brand name: Zytu
Email: contact@zytu.com
Phone: +1 (438) 797-5614
Website: https://zytu.com/
Address: 1804 E 25th Ave, Denver, CO 80205, United States